Q. After installing or upgrading to TalkMaster 1.8, I get a message that TABCTL32.ocx is missing.
A. Download TABCTL32.zip and UNZIP it into the "C:\Program Files\TalkMaster-ii3" sub-directory.

Q. Is there a way to increase the volume from the TalkMaster microphone to the Intercom?  
A. If the volume at the Intercom that is played from pre-recorded wav files in TalkMaster is OK, but the the volume from the Microphone in TalkMaster is too low, verify that Microphone Boost is enabled on your audio card:

• Double click on the Volume Control Icon in the System Tray to open the Volume Control dialog
• Select menu option "Options --> Properties"
• Click the Recording radio button, then click the OK button to open the Recording Control dialog
• Click the Advanced button for the Microphone to open the Advanced Controls for Microphone dialog
• Place a Check next to the Microphone Boost option 
• Close all of the dialog boxes
• Now startup TalkMaster and try to talk to an Intercom

Q. How do I configure intercoms that are in a different network segment?
A. Intercoms must be in the same network segment as TalkMaster in order to be configured. You can either temporarily install a copy of TalkMaster in the network segment where the intercoms exist or you can temporarily plug the intercoms into the network where TalkMaster exists. Once the intercoms are configured, they can connect to TalkMaster from another network segment as long as the routing is properly configured.   Alternatively, you can install the UBAM software located on the TalkMaster installation CD.

Q. How do I update to the current version of TalkMaster?
A. If you are running TalkMaster 1.70 or earlier, select menu option "Tools --> Check for new versions online".  The update will be installed on your PC.  If you need to download the complete installation, select menu option "Help --> Digital Acoustics Web Site.  You will be directed to the download page for TalkMaster LE.

Q. What happens if the TalkMaster-LE Console PC becomes unavailable or fails?
A. If the TalkMaster PC fails for any reason, you can configure each intercom with up to 3 IP addresses to automatically "Fail Forward" to.

• Select a static IP address(es) to be used for a backup TalkMaster PC(s) 
• Open TalkMaster
• Click menu option Tools --> Configure Intercoms
• Enter your password (default password: admin)
• Click menu option View and make sure there is a check mark next to Advance.  If not, click on Advanced
• Click on an Intercom
• Add the IP addresses of up to three TalkMaster Console PC’s in the Fail Forward section to automatically connect to if the primary Console fails
• Click Apply
• Repeat for each of your Intercoms
• Click Exit
• Configure your backup PC(‘s) with the selected static IP address and install and run TalkMaster on it.